Patient Explanations
We explain things step-by-step, as many times as needed. Your mouse pointer can be 'the arrow thingy' - we get it.
Tech Support That Actually Makes Sense
On-demand tech help designed for seniors. No jargon, no sighs, just patient support when you need it most.
Support That Speaks Your Language
No tech jargon, no frustrated sighs - just patient help
On-Demand Help
Get help when you need it, not when it's convenient for tech support. Available 24/7 via phone, video, or screen sharing.
Senior-Focused
Built specifically for adults 55+. We understand your needs and never make you feel rushed or embarrassed.
The Problem: Traditional Tech Support Fails Seniors
Current tech support assumes you know what browser cache means. When you're 75 and trying to join a telehealth appointment, you need someone who explains things differently.
No Assumptions
We never assume you know tech terms or shortcuts
Take Your Time
Go at your own pace - we're never in a hurry
Real Understanding
We make sure you truly understand, not just complete the task
How We Help
Common Issues We Solve
From video calls to smartphone basics, we've got you covered
Video Calls
Join telehealth appointments, family calls, and online meetings
Email & Messages
Send photos, reply to texts, and manage your inbox
Smart TV Setup
Watch Netflix, adjust settings, and connect devices
Smartphone Help
Apps, settings, photos, and basic smartphone functions
Online Shopping
Shop safely online, manage accounts, and track orders
Password Help
Create secure passwords and manage accounts safely
What Our Members Say
Stories from seniors who've regained their tech confidence
“For the first time in years, I can video call my grandchildren without panicking. They explain everything so patiently - no eye rolls, no sighs.”
Margaret Thompson
Age 73, Retired Teacher
“My daughter used to get so frustrated helping me with my phone. Now I have my own tech support team, and we're both much happier!”
Robert Martinez
Age 68, Grandfather of 5
“I was missing important doctor appointments because I couldn't figure out the video system. These folks saved my health routine.”
Dorothy Chen
Age 81, Active Senior
Affordable Peace of Mind
One simple price for unlimited tech support
Try It Free
Experience our service with no commitment
- Full access to all support
- Phone, video & screen sharing
- No credit card required
Monthly Support
Unlimited tech help whenever you need it
- Unlimited support calls
- Screen sharing & remote help
- 24/7 availability
- Family account sharing
- Device setup assistance
- Cancel anytime
Family Plan
Support for you and your adult children
- Everything in Monthly
- Up to 4 family members
- Priority response times
- Monthly progress reports
Common Questions
Everything you need to know about getting tech help
What if I'm not comfortable with technology at all?
That's exactly who we're here for! We start from the very basics and never assume you know anything. Our support team is trained specifically to help people who feel overwhelmed by technology.
How quickly can someone help me?
Most of the time, we can connect you with a support specialist within 5-10 minutes. For non-urgent issues, you can also schedule a call for a convenient time.
What devices do you help with?
We help with smartphones (iPhone and Android), tablets (iPad and Android), computers (Mac and PC), smart TVs, and most other common devices seniors use.
Can my adult children add this to their plan for me?
Absolutely! Many of our members are signed up by their adult children who want to ensure their parents have reliable tech support. We can work with families to set up payment and communication preferences.
What if I need help with the same thing multiple times?
No problem at all! We understand that sometimes it takes a few tries to learn something new. Our unlimited plan means you can call as many times as you need until you feel confident.
Do you really not get frustrated when I ask basic questions?
Never. Our entire team is specifically trained to work with seniors and understand that everyone learns at their own pace. We're patient by profession and by choice.